Your systems, looked after

Alabs is the IT department for companies with no in-house IT: support, integrations, infrastructure and development, on a monthly contract.

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Our team has worked inside JBS, Ambev and Sabesp. We serve companies across Brazil.

Monitored systemsDistributor, example client

  • Server responding in 180 ms. Checked every 30 seconds, with alerts sent straight to the on-call person’s phone.

  • A test order goes through the cart and payment every 5 minutes. If it breaks, someone sees it before your customer does.

  • The tax authority (SEFAZ) slowed down at 10:36 and invoices started piling up. Alabs stepped in within 4 minutes and resent the queue.

  • Bank statements flow into the ERP on their own, and every Pix payment received settles the right order.

  • 41 GB copied in 18 minutes, with one copy kept off-site. One test restore every month.

  • Without a valid certificate, no invoice goes out. The renewal is already booked for next week.

6 of 6 with no open issues

What the contract covers

A full IT department, without hiring anyone. Scope, hours and response times are put in writing.

Support and maintenance

Your systems monitored and maintained. When something stops, someone fixes it, and you know who to call.

A direct line to people who know your operation, with no tickets and no queue.

Integrations

ERP, online store, marketplace, e-invoicing and bank. Systems that don’t talk to each other today start talking.

An order is entered once and flows on its own all the way to the shipping label, with nobody retyping it.

Development and improvements

Whatever needs to be built, adjusted or automated, done by people who already know your operation.

All code, access and documentation are yours, handed over from day one.

Infrastructure and security

Servers, cloud (AWS and Azure), backup, access control and compliance with LGPD, Brazil’s data protection law.

Former employees lose access the day they leave, and backups are tested, not just scheduled.

From assessment to operation, no surprises

  1. First, an assessment.

    We map your systems, integrations and risks and hand you a short report. No cost, no commitment.

  2. Next, a monthly plan.

    Scope, hours and response times set in the contract. You know exactly what is included.

  3. Then, ongoing operations.

    Monitoring, support and improvements, through a direct line to people who know your systems. No tickets, no queue.

We build for those who can’t get it wrong

Companies that depend on their systems every day and count on us to keep them running and make them better.

  • A tracking page that shows the real-time position of every cargo on a single screen.

    Read the JBS case

  • A dashboard that consolidates sales and buyer data from sources that never talked to each other.

    Read the Ambev case

  • A forward and reverse logistics app with the water meter installation flow that installers use in the field.

    Read the Sabesp case

  • First in-house image AI model: it swaps the model in the photo for a generated one, keeping the garment faithful to the original image.

    Read the 7Ases case

  • Maintenance of the application, infrastructure and app, plus building the CNH and CRLV modules.

    Read the Zignet case

  • A mark-to-market module: an index tied to the investments to compare the portfolio with the market average.

    Read the Apex case

  • An Android parental control app and international lead capture integrated with Shopify, Hotmart and other platforms.

    Read the Ztaurus case

  • Landing page, contact page and WhatsApp message automation to capture leads.

    Read the Biowalk case

The questions that stall the decision

  • No. All code, access and documentation are yours, handed over from day one.

  • The contract has a notice period, documentation is kept up to date and more than one person on the team knows your operation.

  • No. We work alongside whoever is already there, or take on what nobody can cover.

  • That is the most common scenario we work with. The assessment shows what is worth keeping and what is worth replacing.

  • It depends on the scope and the hours each month. The price comes out of the assessment, which is free, and is fixed in the contract.

  • Response time is written into the contract. Messages sent through the website are answered within 1 hour.

  • Yes. We serve companies across Brazil.

No. All code, access and documentation are yours, handed over from day one.

Assessment first

We map your systems, integrations and risks and hand you a short report, at no cost and with no commitment. If working together doesn’t make sense, we’ll tell you.

Email
rafael.silva@alabssolutions.com.br
Phone and WhatsApp
+55 (11) 95628-4387
Your dashboard, todaytakes 1 minute

Who looks after each system in your company?

ERP
Online store
Marketplace
E-invoicing (NF-e)
Bank, Pix and boleto
Server or cloud
Backup
Website and email
4 systems with no one looking after themERP, e-invoicing (NF-e), server or cloud and backup
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